Effective Date: June 1, 2025

Introduction

At Richmond Implant & Smile Studio (“we,” “our,” or “us”), located at 10200 Three Chopt Road, Suite B, Richmond, VA 23233, we are committed to protecting the privacy and security of our patients’ personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable laws.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, and other identifying details.

• Health Information: Medical history, dental records, treatment plans, insurance information, and other health-related data.

• Payment Information: Credit card numbers, billing addresses, and other financial information necessary for processing payments.

• Website Usage Information: IP addresses, browser types, and browsing behavior on our website, collected through cookies and similar technologies.

How We Use Your Information

Your information may be used for the following purposes:

• Treatment: To provide, coordinate, or manage your dental care and related services.

• Payment: To process payments for services rendered and to communicate with your insurance provider.

• Healthcare Operations: To improve our services, conduct quality assessments, and manage administrative tasks.

• Appointment Reminders: To send you reminders about upcoming appointments via phone, email, or text message.

• Legal Obligations: To comply with legal requirements, such as reporting certain diseases or complying with court orders.

Disclosure of Your Information

We may disclose your information to:

• Healthcare Providers: Other dentists, specialists, or healthcare professionals involved in your care.

• Business Associates: Third-party service providers who perform functions on our behalf, under strict confidentiality agreements.

• Legal Authorities: When required by law or in response to legal processes.

Your Rights

You have the following rights regarding your health information:

• Access: You can request copies of your health records.

• Amendment: You can request corrections to your health information.

• Restrictions: You can request limitations on how we use or disclose your information.

• Confidential Communications: You can request that we communicate with you in a specific manner or at a specific location.

• Accounting of Disclosures: You can request a list of disclosures we have made of your health information.

To exercise any of these rights, please contact our office at (804) 384-0041 or via our website at https://richmondimplantstudio.com/contact.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. This includes secure storage systems, encrypted communications, and regular staff training on privacy practices.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website and will take effect immediately upon posting. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:

Richmond Implant & Smile Studio
10200 Three Chopt Road, Suite B
Richmond, VA 23233
Phone: (804) 384-0041
Website: https://richmondimplantstudio.com
Email: contact@richmondimplantstudio.com